The delivery and returns

The delivery in France

Delivery in Metropolitan France is offered to you for any order of an amount equal to or higher than 55 € TT with the carriers Colis Privé and Mondial Relay.

For all orders under 55€ and to learn more about our different carriers, we invite you to consult the table below:


Carrier Delivery method Order price
>55€
Mondial Relay At a relay point 4,50€
Colis Privé  To your door 5,50€
Colissimo à domicile sans signature To your door 6,50€


Delivery in Europe, DROM and Switzerland

DROM* :
OM1 - Colissimo to your door without signature
OM2 - Colissimo to your door without signature
Price : 19,50
Free delivery for orders over 100€.
* Customs fees may apply. Please refer to the current rates. These fees are charged to the customer.

Belgium - Luxembourg :
Mondial Relay (delivery in a relay point) : 6,50€.
B2C (home delivery) : 8,40€ (€)
Free delivery from 65€ of purchase.

Germany :
B2C (home delivery): 8,40€ (free delivery from 65€)
Free delivery from 65€ of purchases.

Spain :
Mondial Relay (delivery in relay point): 7,50€.
B2C (home delivery): 9,50€ (free delivery from 65€)
Free delivery for orders over 75€.

Austria, Portugal, Italy, Netherlands:
B2C (home delivery): 9,50€ (free delivery from 75€)
Free delivery for orders over 75€.
Switzerland* :
Colissimo (home delivery): 19,50€.
Free delivery for orders over 100€.
* Customs fees may apply. Please refer to the current rates. These fees are charged to the customer.

England :
Colissimo (home delivery): 20,00€.
Free delivery from 100€ of purchase.

In order to guarantee you the shortest delays, it is unfortunately not possible to modify your order or the delivery address of your order once this one is in the course of preparation or forwarding.


Return

Within (14) fourteen days from the receipt of your order, you can ask us to return your order.

To do this, send us an e-mail to contact@teane.com or on the contact form on the website. We will respond to your request as soon as possible. As soon as you have received our confirmation by e-mail, you can send us back your products at your expense and in their original packaging strictly in their original state, new and unopened at the following address

Laboratoires Téane - in TLR
12 rue des sablons
45140 Ormes
France

If the above elements are respected, we will proceed to the refund of your order as soon as possible. We only refund the products. You are responsible for the shipping costs and the return costs.